At a glance
- OneDrive = each person’s work files (like “My Documents” in the cloud).
- SharePoint = team sites, department folders, and company-wide documents.
- Both are included in Microsoft 365 Business — you should use both, not choose one.
- Sync only what you need — full-library sync slows laptops.
Who this guide is for
Staff and managers confused about where to save files after moving to Microsoft 365, especially teams new from USB drives, local servers, or Google Drive.
OneDrive for Business — personal work storage
Use OneDrive when:
- You are drafting a document only you work on (for now)
- You need files on laptop and phone offline
- You want version history on your own drafts
Facts:
- 1 TB storage per licensed user (typical Business plans)
- Files default to private until you share a link
- Deleted files recoverable from recycle bin for a period
Do not use OneDrive for: company-wide policies everyone must access — use SharePoint instead.
SharePoint — team and company libraries
Use SharePoint when:
- Finance, HR, or operations share one folder many people edit
- Projects need a team site with news and file libraries
- You want permissions by role (e.g. managers edit, staff read)
Teams connection: Every Teams channel has a SharePoint folder behind it — files dropped in a channel live in SharePoint.
Simple decision table
| Situation | Save here |
|---|---|
| My draft proposal | OneDrive |
| Department budget template everyone uses | SharePoint library |
| Project files for “Client ABC” | Teams channel / SharePoint |
| Company handbook PDF | SharePoint communication site |
| Quick share link to external accountant | OneDrive link with expiry |
Step-by-step — share a file safely
- Save to OneDrive or SharePoint (not desktop
C:\only). - Right-click → Share.
- Choose specific people or people in your organisation.
- For externals: set password and expiration if available.
- Avoid “Anyone with the link” for confidential data (PDPA).
Sync app tips (Windows/Mac)
- Install OneDrive sync client — sign in with work account.
- Use Files On-Demand to avoid filling disk.
- Do not sync entire SharePoint sites to laptops unless IT approves.
Common mistakes
- Everyone edits the same Excel on OneDrive personal — use SharePoint co-authoring or Teams channel file.
- No backup of local-only files — move to cloud libraries.
- Deleting a Teams channel — removes underlying SharePoint content — archive instead.
Licensing note
OneDrive and SharePoint are in Business Basic and above. Desktop Office apps for heavy Excel are in Standard and up — compare plans.
Summary
Think OneDrive = mine, SharePoint = ours. Teams channels are SharePoint in practice. Train staff with one page of “where to save what” to cut support tickets.
